Privacy policy
Privacy Policy
Last Updated: 2024.5.1
Effective Date: 2024.5.1
indcustom.com (hereinafter referred to as "we," "our," or the "Site") respects and protects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use our website indcustom.com, or make purchases through our Site. Please read this Privacy Policy carefully to understand how we handle your personal information.
1. Scope of Application
This Privacy Policy applies to personal information collected through the indcustom.com website, mobile applications, or other online platforms (collectively referred to as the "Services"). By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
2. Collection of Personal Information
We may collect your personal information in the following ways:
2.1 Information You Provide Directly
When you use our Services, you may voluntarily provide us with the following information:
- Contact Information: Such as name, email address, phone number, and mailing address.
- Order Information: Such as billing address, shipping address, and payment information (e.g., credit card number, bank account information).
- Account Information: Such as username, password, and security question answers.
- Customer Support Information: Such as details you provide when communicating with us.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect the following information through cookies, pixel tags, and other tracking technologies:
- Device Information: Such as IP address, browser type, operating system, and device identifier.
- Usage Data: Such as pages visited, links clicked, time spent on the Site, and shopping cart contents.
- Location Information: Such as approximate location inferred from your IP address.
2.3 Information Obtained from Third Parties
We may obtain your information from third parties (e.g., payment processors, advertising partners, social media platforms) to supplement the information we collect directly.
3. Use of Personal Information
We may use your personal information for the following purposes:
- Providing and Improving Services: Processing orders, managing accounts, providing customer support, and improving website functionality.
- Marketing and Advertising: Sending promotional communications, displaying personalized ads, and analyzing ad performance.
- Security and Fraud Prevention: Detecting and preventing fraud, abuse, or other illegal activities.
- Legal Compliance: Complying with applicable laws and regulations, responding to legal requests or litigation.
4. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- Service Providers: Sharing information with third parties who help us operate the Site, process payments, and provide logistics services.
- Business Partners: Sharing information with advertising partners and marketing platforms to deliver personalized ads.
- Legal Requirements: Disclosing information in response to legal processes, court orders, or government requests.
- Business Transfers: Transferring information as part of a merger, acquisition, or sale of assets.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your user experience, analyze website traffic, and deliver personalized ads. You can refuse or delete cookies through your browser settings, but this may affect the functionality of the Site.
6. International Data Transfers
As a cross-border e-commerce website, your personal information may be transferred to and processed in countries outside your country of residence. We will take appropriate measures to ensure your information is protected during such transfers.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: Request access to the personal information we hold about you.
- Right to Rectify: Request correction of inaccurate or incomplete personal information.
- Right to Delete: Request deletion of your personal information.
- Right to Restrict Processing: Request restriction of processing of your personal information.
- Right to Data Portability: Request to receive your personal information in a structured, commonly used format and transfer it to another controller.
- Right to Object: Object to the processing of your personal information based on legitimate interests.
To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
10. Security
We implement reasonable technical and organizational measures to protect your personal information, but we cannot guarantee absolute security. You should keep your account information secure and avoid sharing it with others.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we recommend that you review their privacy policies before using them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Site with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about our practices.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
- Email: rolymro@126.com
- Phone: +86 512 65090669/ +86 13222290824
- Address: Suzhou Leili Industrial Products Co., Ltd., Room 501, Huanlong Building, 140 Nanhuan West Road, Gusu District, Suzhou, Jiangsu, China, 215000
Thank you for choosing indcustom.com!