Politique d'expédition

North America

United States (US)

  • Preparation Time: 3 days
  • Delivery Time: 8-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept APO/FPO addresses, Alaska, Hawaii, and other remote areas, Puerto Rico, Guam, and other overseas addresses. Restricted ZIP codes (first three digits): 090-099, 340, 962-966, 006-009, 967-969, 995-999.

Canada (CA)

  • Preparation Time: 3 days
  • Delivery Time: 7-12 days
  • Weight Limit: 20kg
  • Tax Information: For declared values over 20CAD, a 16% tax + 5.3 RMB per ticket handling fee is charged.
  • Delivery Address Requirements: Recipient's full name is required, and detailed product descriptions in both Chinese and English are necessary.

Europe

United Kingdom (GB)

  • Preparation Time: 3 days
  • Delivery Time: 5-8 days
  • Weight Limit: 20kg
  • Tax Information: VAT is applicable for goods valued between 0-135 GBP at a rate of 20%.
  • Delivery Address Requirements: Does not accept PO.BOX addresses, and Jersey/Guernsey/Isle of Man are remote islands.

France (FR)

  • Preparation Time: 3 days
  • Delivery Time: 5-10 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, ZIP codes must be 5 digits.

Germany (DE)

  • Preparation Time: 3 days
  • Delivery Time: 10-12 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, recipient's name must match the address.

Italy (IT)

  • Preparation Time: 3 days
  • Delivery Time: 8-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Remote ZIP codes are not deliverable.

Spain (ES)

  • Preparation Time: 3 days
  • Delivery Time: 6-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Refer to the attached document for deliverable ZIP codes.

Netherlands (NL)

  • Preparation Time: 3 days
  • Delivery Time: 7-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, house number is required.

Austria (AT)

  • Preparation Time: 3 days
  • Delivery Time: 7-9 days
  • Weight Limit: 3kg
  • Delivery Address Requirements: Only English and German are accepted, does not accept PO.BOX addresses.

Belgium (BE)

  • Preparation Time: 3 days
  • Delivery Time: 7-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses.

Switzerland (CH)

  • Preparation Time: 3 days
  • Delivery Time: 7-10 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX and MY POST addresses.

Czech Republic (CZ)

  • Preparation Time: 3 days
  • Delivery Time: 10-15 days
  • Weight Limit: 2kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, ZIP code format: 5 digits.

Finland (FI)

  • Preparation Time: 3 days
  • Delivery Time: 7-14 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, ZIP codes 22000-22999 are not deliverable.

Ireland (IE)

  • Preparation Time: 3 days
  • Delivery Time: 10-12 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses.

Lithuania (LT)

  • Preparation Time: 3 days
  • Delivery Time: 7-15 days
  • Weight Limit: 10kg
  • Delivery Address Requirements: State is required.

Luxembourg (LU)

  • Preparation Time: 3 days
  • Delivery Time: 7-10 days
  • Weight Limit: 2kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses.

Poland (PL)

  • Preparation Time: 3 days
  • Delivery Time: 10-12 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, ZIP code format: 2 digits + hyphen + 3 digits.

Portugal (PT)

  • Preparation Time: 3 days
  • Delivery Time: 10-12 days
  • Weight Limit: 30kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, restricted ZIP codes starting with 9.

Sweden (SE)

  • Preparation Time: 3 days
  • Delivery Time: 7-15 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Does not accept PO.BOX addresses, recipients need to pick up packages from post offices or parcel stations.

Oceania

Australia (AU)

  • Preparation Time: 3 days
  • Delivery Time: 8-12 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Recipient's phone number is required, does not support P.O.Box or parcel locker addresses.

Asia

Japan (JP)

  • Preparation Time: 3 days
  • Delivery Time: 3-7 days
  • Weight Limit: 5kg
  • Delivery Address Requirements: Recipient's name must be a real personal name, phone number must be in the format of 10-digit landline or 11-digit mobile number.

South Korea (KR)

  • Preparation Time: 3 days
  • Delivery Time: 3-6 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Remote areas in Jeju (63000-63644) incur an additional fee of 17 RMB per ticket.

Asia (Middle East)

Israel (IL)

  • Preparation Time: 3 days
  • Delivery Time: 9-15 days
  • Weight Limit: 20kg
  • Delivery Address Requirements: Local delivery to the door, recipient's contact information is crucial for SMS/email notifications.

Turkey (TR)

  • Preparation Time: 3 days
  • Delivery Time: 7-14 days
  • Weight Limit: 10kg
  • Delivery Address Requirements: Does not support Northern Cyprus, as it is not within Turkish territory.

Other Countries and Regions

For countries and regions not listed, please contact customer service for related information.