Clarified Visions | Premium Square/Rectangular JGS1 Quartz Glass, 92% High Transmission, 1200°C Heat Resistant, UV Penetration 185-2500nm,φ15-50mm,t0.1/0.2/0.3/0.5mm, MOQ: 5 PCS
Crafted to withstand extreme conditions, these quartz glass panels maintain their integrity even when exposed to temperatures reaching 1200°C, assuring optimal stability and optical performance under the harshest thermal stress. Offering a selection of diameters ranging from φ15mm to 50mm, alongside four thickness options: t0.1mm, t0.2mm, t0.3mm, and t0.5mm, we cater to the precise needs of varied experiments and equipment configurations. Kindly note, a minimum order quantity (MOQ) of 5 pieces applies to ensure every demand is met with optimized efficiency.
Return Policy
1. Scope of Application
• This return policy applies to all products purchased through the INDCUSTOM online store, unless explicitly stated as non-returnable in the product description.
2. Conditions for Returns
• Items must be returned within 14 days of receipt.
• The product should be unused, in its original condition, with all tags and packaging intact.
• Custom-made or personalized items are not eligible for returns.
3. Exchange Conditions
• Exchanges can be requested within 30 days of receiving the item. the international return shipping costs will be borne by the buyer.
4. Refund Process
• Submit a return request via INDCUSTOM’s customer service center, including your order number and reason for return.
• Upon approval, we will provide you with a return address and shipping instructions.
• Refunds will be processed within 5 business days of receiving and inspecting the returned item, and will be credited back to the original payment method.
5. Important Notes
• Once a returned item is confirmed to be in acceptable condition, the refund will be issued minus any applicable taxes and shipping fees.
• Certain items may be subject to specific return terms, which will be outlined on the product detail page.
Shipping Policy
1. Shipping Time
• Orders are prepared for shipment within 72 hours of confirmation. Customized orders may have different shipping times.
• Holidays may lead to delays in shipping.
2. Shipping Fees and Delivery Options
• International Standard Shipping: Shipping fees are calculated based on destination and package weight, and will be displayed at checkout.
• Expedited Shipping: Additional charges apply, based on destination and package weight.
• We partner with various international shipping companies to offer global delivery services.
3. Delivery Times
• International Standard Shipping: Expected delivery time ranges from 7 to 21 business days, depending on the destination.
• Expedited Shipping: Expected delivery time is between 3 to 7 business days, subject to destination specifics.
4. Tracking Information
• After shipment, you will receive an email containing tracking information.
• You can track your package status using the provided tracking number on the shipping company’s official website.
5. Receiving Guidelines
• Upon receipt of the goods, please check if the package is undamaged. In case of visible damage, take photos for evidence and contact our customer service.
• If the package is found damaged or the quantity does not match upon delivery, refuse acceptance and promptly inform us.
6. Taxes and Customs Clearance
• Import duties, VAT, and other import-related fees are the responsibility of the recipient.
• INDCUSTOM will assist in providing necessary customs clearance documents, but the ultimate responsibility lies with the buyer.