Visionary Optics | Premium Square/Rectangular JGS1 Quartz Glass, 92% Transparency, 1200°C Heat Resistance, UV Transmission 185-2500nm, Custom Dimensions 15-155mm
Built to withstand the harshest conditions, these quartz glass panels maintain their integrity even when exposed to temperatures as high as 1200°C, assuring unwavering optical and physical properties under extreme duress. Our custom dimension service now extends further, accommodating sizes from 15mm to 155mm, complemented by edge thickness options of 0.1mm, 0.2mm, 0.3mm, and 0.5mm. This versatility caters to even the most intricate requirements of research and industrial design, pushing the boundaries of what’s possible.
Ultraviolet quartz glass (JGS1) light transmittance range: 185nm-2500nm
Visible quartz glass (JGS2) light transmittance range: 220nm-2500nm
Infrared quartz glass (JGS3) light transmittance range: 260nm-3500nm
Return Policy
1. Scope of Application
• This return policy applies to all products purchased through the INDCUSTOM online store, unless explicitly stated as non-returnable in the product description.
2. Conditions for Returns
• Items must be returned within 14 days of receipt.
• The product should be unused, in its original condition, with all tags and packaging intact.
• Custom-made or personalized items are not eligible for returns.
3. Exchange Conditions
• Exchanges can be requested within 30 days of receiving the item. the international return shipping costs will be borne by the buyer.
4. Refund Process
• Submit a return request via INDCUSTOM’s customer service center, including your order number and reason for return.
• Upon approval, we will provide you with a return address and shipping instructions.
• Refunds will be processed within 5 business days of receiving and inspecting the returned item, and will be credited back to the original payment method.
5. Important Notes
• Once a returned item is confirmed to be in acceptable condition, the refund will be issued minus any applicable taxes and shipping fees.
• Certain items may be subject to specific return terms, which will be outlined on the product detail page.
Shipping Policy
1. Shipping Time
• Orders are prepared for shipment within 72 hours of confirmation. Customized orders may have different shipping times.
• Holidays may lead to delays in shipping.
2. Shipping Fees and Delivery Options
• International Standard Shipping: Shipping fees are calculated based on destination and package weight, and will be displayed at checkout.
• Expedited Shipping: Additional charges apply, based on destination and package weight.
• We partner with various international shipping companies to offer global delivery services.
3. Delivery Times
• International Standard Shipping: Expected delivery time ranges from 7 to 21 business days, depending on the destination.
• Expedited Shipping: Expected delivery time is between 3 to 7 business days, subject to destination specifics.
4. Tracking Information
• After shipment, you will receive an email containing tracking information.
• You can track your package status using the provided tracking number on the shipping company’s official website.
5. Receiving Guidelines
• Upon receipt of the goods, please check if the package is undamaged. In case of visible damage, take photos for evidence and contact our customer service.
• If the package is found damaged or the quantity does not match upon delivery, refuse acceptance and promptly inform us.
6. Taxes and Customs Clearance
• Import duties, VAT, and other import-related fees are the responsibility of the recipient.
• INDCUSTOM will assist in providing necessary customs clearance documents, but the ultimate responsibility lies with the buyer.